Terms & Conditions

Acceptance of Terms

By accessing or using the Annexiva website (annexiva.com) or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

These terms apply to all visitors, users, and customers of Annexiva Food Pvt. Ltd.

Use of Our Website

You agree not to use our website for any unlawful purpose or in any way that could damage, disable, or impair our services. Prohibited activities include:

• Attempting to gain unauthorized access to any part of the website
• Using bots, scrapers, or automated tools to collect data
• Transmitting harmful, obscene, or fraudulent content
• Impersonating any person or entity

Products & Pricing

We reserve the right to modify product descriptions, prices, and availability at any time without prior notice. All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

Orders & Payments

By placing an order, you confirm that all information provided is accurate and complete. We accept major credit/debit cards, UPI, net banking, and other available payment methods.

• Orders are confirmed upon successful payment
• We reserve the right to cancel orders due to pricing errors or stock unavailability
• You will receive email confirmation for all orders

Shipping & Delivery

We deliver across India. Delivery timelines are estimates and may vary due to external factors like courier delays or public holidays. Please refer to our Shipping Policy for complete details.

Returns & Refunds

Our return and refund process is governed by our Refund Policy. By purchasing from us, you agree to its terms. Opened nutrition products cannot be returned for hygiene and safety reasons.

Intellectual Property

All content on this website — including logos, images, text, product descriptions, and design — is the property of Annexiva Food Pvt. Ltd. and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without written permission.

Limitation of Liability

Annexiva shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the value of the order placed by the customer.

Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising from these terms shall be subject to the jurisdiction of the courts in India.

Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with the updated date. Continued use of our website after changes constitutes acceptance of the revised terms.